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More information

Company address: ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING, 2-4 SHEUNG
HEI STREET, SAN PO KONG HK

Warehouse address:
Address 1:
NJ5 Warehouse 915 Secaucus Rd Secaucus, NJ 07094
Address 2:CA2 Warehouse 11281 Citrus Ave Fontana, CA 92337
Address 3:USCTK / CHINO 3 13602 12th St Unit B Chino, CA 91710

Contact number: +852 5173 7033

Pre-sales email: service@tivaro.us
After-sales email: service@tivaro.life